If your looking to hire lawn care, consider the following:

 

1. Hire a company that offers a guarantee

 

Your lawn care service should offer a satisfaction guarantee or your money back. It shows quality. It shows they stand behind their work. If you aren’t satisfied, we will come back out to your property and make it right. If you are still not happy, you don’t owe us anything.

 

2. Get a company that specializes in what you want.

 

It’s important to consider hiring a company that specializes. Some full-service companies do quite a few services, and they do good work. Those companies are large and have divisions for each kind of service. Smaller companies offer the best results when they focus on fewer services because they have more experience and stay consistent.

 

If you are looking for design and install, hire a company that specializes in design and install. If you are looking for maintenance, hire a company that can do all your cutting, trimming and treating maintenance needs. Some maintenance companies will even do minor enhancements for you.

 

3. Ask about insurance.

 

If an uninsured worker gets hurt while they are working on your property, you could be held liable. That’s why it’s important to hire an insured company and any injuries on the job are covered by workers comp, not you.

 

Spending a little extra for a company that provides that protection eliminates the chance that could be liable for more money down the road. The value of that can’t be calculated.

4. Ask if they are certified.

 

One of the biggest fears people have when they start hiring things like chemical services is getting ripped off. It’s really hard to know what’s in that spray tank. How do you really know that they’re fertilizing or treating pests? 

 

Certifications are important for any company that’s working with chemicals. Certifications mean they received education and passed a test for that particular service. It means that the workers understand the risks and know how to perform the job safely. They also know plant identification to make sure they’re treating it properly.

 

The state of Kansas has multiple categories for licenses. Putting products on ornamental plants or bushes is a different license than treating lawn pests.

 

 

5. The company should run on a consistent schedule.

 

A good lawn company has a consistent schedule. If a company is very loose about how often they want to come take care of your property, it’s a big red flag. In lawn care, weather is a factor. Rain can delay care one or more days. It’s important for a company to keep up on jobs and clearly communicate with you if weather is going to delay your service.

 

Boxman Lawn Service texts and emails customers to communicate about weather delays.

 

6. You should receive frequent communication.

 

A reliable service company will address your concerns-head on. If you are concerned about keeping gates closed for pets, or the safety of the chemicals on your lawn, your lawn company should be able to show you policies they have in place and offer you valuable education.

 

Boxman Lawn Service keeps notes on each property. If you have specific requests, crew members read through your requests each time before starting the service. This includes properly opening and shutting gates to keep your pet in and safe.

 

7. Online client portals are best for you.

 

You deserve a transparent billing system. Online client portals offer 24/7 instant access to your service history and invoices. Companies who use online portals prove that they have a record-keeping system. Your payments will complete instantly, removing the worry of a lost check or cash.

 

Boxman Lawn Service charges your card automatically on the Tuesday following your service to help you stay on top of your payments. That way, your service doesn’t get behind because of a bill or lost payment.

 

8. Don’t shop by price alone.

 

Money matters a lot, but the price alone can’t tell you the quality of work. Customers should also consider the price of doing business with each company.

 

An uninsured, uncertified company may offer the lowest price up front, but it could be more costly if they cause damage on your property and you’re responsible for repairing or replacing it. They may also have hidden fees, and you could end up paying more than you expected.