Privacy Policy & SMS Terms of Service
Boxman Lawn Service (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your personal information, including how we handle SMS communications. By using our services, visiting our website, or opting into text messages, you agree to the practices outlined below.
1. What Information We Collect
We may collect the following information when you engage with our business:
- Contact Information: Name, phone number, email, service address
- Service Information: Property details, services requested, appointment history
- Payment Information: Billing information (processed securely through third-party systems)
- Employment Information: If applying for a job, we may collect resume details and contact information
- Communication Records: SMS texts, call logs, voicemails, and emails
- Website Data: Non-identifying data collected via cookies or analytics tools (IP address, browser type, etc.)
2. How We Use Your Information
We use the information you provide to:
- Deliver and manage lawn care, landscaping, irrigation, and seasonal services
- Schedule appointments and send reminders
- Respond to customer inquiries and service requests
- Process payments and manage accounts
- Contact job applicants
- Send service-related or account-related SMS messages (with your consent)
We do not sell, rent, or share your personal information or SMS consent with third parties or affiliates for marketing purposes.
3. Who We Share Information With
We only share your information with:
- Trusted third-party service providers who support our operations (e.g., payment processors, scheduling tools, CRM platforms)
- These providers are contractually required to keep your information secure and confidential
We do not share or sell your personal information or SMS opt-in consent to any third parties.
4. SMS Terms of Service
By opting in to receive SMS messages from Boxman Lawn Service via our website, intake forms, or other means, you agree to the following:
- You may receive messages related to:
- Appointment scheduling or reminders
- Service updates or rescheduling notices
- Invoices or payment reminders
- Customer support communications
- Message frequency may vary
- Message and data rates may apply
- To
opt out, reply
STOP at any time
- To
get help, reply
HELP or visit www.boxmanlawnservice.com
- SMS consent is
not shared with third parties
5. Your Rights
You may request to:
- Access the information we have about you
- Correct or update your data
- Delete your personal information (unless required to complete an ongoing service)
To make a request, please contact us at:
customerservice@boxmanlawnservice.com
620-441-8570
6. Data Security
We take data protection seriously and implement appropriate safeguards to ensure your information remains secure, including physical, administrative, and technical protections.
7. Children's Privacy
Our services are not intended for children under age 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy from time to time. Any updates will be posted at www.boxmanlawnservice.com, and the effective date will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS Terms of Service, please contact us:
Boxman Lawn Service
Website: www.boxmanlawnservice.com
Phone: 620-441-8570
Email: customerservice@boxmanlawnservice.com